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Business Development & Customer Success

Eve Penrice

Head of Business Development

Eve 

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I love experimenting with cooking & baking with the bonus of eating the results (when it isn't an epic fail). I also dabble in drawing and netball games (when I'm not parenting.) 

Matt Spencer

Head of Customer Success

Matt

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I enjoy photography, from experimenting with camera settings to editing. I’ve started learning guitar, and my collection is slowly growing on my living room wall! When I’m not working on photos or playing guitar, I’m usually out walking my dog, Bamboo.

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Digital Content Creator

Victoria

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The documentary I made about my Grandpa's Dementia was showcased at a film festival in York, where I also did my degree. My dream is to one day move and live by the sea.

Customer Delivery & Development 

Chris hardy 2

Director of Operations

Chris

Chris Hardy

I completed my first marathon on October 15th 2023 and it took me 4h 41m, I now aim to run another one in 2025 and do it under 4h 15m.  My overall goal is to complete a 70.3 Triathlon before I am 50.

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Head of Service Delivery

Ilona

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I have a black belt in kickboxing, I would love to visit the Galapagos Islands one day and I'm mostly fuelled by coffee

Hannah Mulligan

Head of Development

Hannah

Hannah 2

I enjoy going to watch my local ice hockey team play and occasionally go on road trips with my friends to watch away games. We've travelled to Scotland and Northern Ireland multiple times and I'd love to one day go to Canada to watch an NHL game.

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Technical Operations Manager

Will

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I joined PXtech (Wil-U) in 2016. In my free time I enjoy baking, watching films, and playing video and board games.
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QA

Nicky

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Since starting my career here at the helpdesk, I have been a part of many sides to the development of Wil-U. Outside of work, I like to play badminton whenever I can.
Kim Hoffman

Senior QA Tester

Kim

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I've been with PXtech nearly 10 years! I love gaming and have 4 cats!

Nathe Sinfield

Business Analyst

Nathe

Nathe 2

Outside of being a Business Analyst for Wil-U, I enjoy writing and producing music for myself and others to ensure I stay creative.

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Technical Architect

Chris

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I enjoy baking and rock climbing
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Senior Developer

Shaun

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I have 21 years of experience as a Full Stack Developer, I love keeping up to date with the latest development technologies and deepening my development skills and knowledge.

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Developer

Toby

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It seems I’ve got a talent for picking hobbies that make my wallet weep. Warhammer, Medieval Reenactment, LARP, Airsoft—you name it, if it’s pricey and involves a good fight, I’m there. 
James Hawley

Junior Developer

James

 

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I'm big into cycling while the weather is good, I'm part of a cycling club, we ride about 50 miles every Sunday, its can be really hard work but its good to get outside! 

Jake Swann

Service Technician

Jake

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I like and keep reptiles. In my spare time, I enjoy playing TTRPG's. One day, I would like to visit Japan .

Rachel Wood

Service Technician

Rachel

Rachel 2

I would love to go to the Maldives for a long holiday, I enjoy photography as a hobby and I love spending time with my partner

Jack Morley

Service Technician

Jack

 

Jack 2

I have a master's in music production. With over 1 million plays on my tracks, I have been able to DJ around the UK and at a festival in Amsterdam.

Mark Allison

Service Technician

Mark

Mark 2

I'm a Warhammer player who plans to paint them one day. Maybe. I studied Cybernetics at University. Give me a black coffee and a sea view and I'm happy.

Infrastructure

Matt Baker

Head of Infrastructure

Matt

Matt Baker 2

 In my spare time I enjoy designing and building things, tinkering with engines and electronics as well as racing a mini in the UK Autograss championships. I'm also a keen climber (bouldering and a little sport climbing)

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Network & Infrastructure Engineer

Arron

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I would one day like to fix up and live in an old house in the middle of nowhere. I once worked as an ice cream man. I enjoy hyperbole.

Business Operations & Finance

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Director of Finance

Amanda

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I enjoy going on holiday, being outdoors, and socialising with family and friends. I also like to try and play golf (and attempt to not get hit by the balls at the same time).
Rebecca Caldicott

Company Administrator

Rebecca

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Success Stories

A Collaboration That Works: North London Hospice's Onboarding Success

Deciding to switch from one charity retail system to another can be daunting. Finding a supplier who ensures a smooth and efficient onboarding process is crucial to success.

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Wil-U Visits USPCA

Understanding the USPCA's Success in Streamlining Gift Aid & Donations

The Ulster Society for the Prevention of Cruelty to Animals (USPCA) is a vital organisation dedicated to preventing cruelty and alleviating the suffering of both domestic animals and wildlife. Guided by its core mission and values, the USPCA works toward creating a society where animals are treated with respect and live free from unnecessary harm.

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Why We Do What We Do

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We just managed a Saturday with absolutely no problems, everybody learning as they went and even those that were worried about a new till really like it!  So happy!

Samaritans-Guildford

Guildford Samaritans

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This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need!

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Martlets Hospice

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Completely painless!

Tynedale Hospice

Tynedale Hospice

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It was super easy to buy and very easy to set up. We took it out of the box, went through the steps and it all worked great. We started taking sales almost immediately!

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Drop Inn Armagh

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Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first but they’ve taken to it like a duck to water!

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Yorkshire Cancer Research

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We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.

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Save The Children UK

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We went from no Gift Aid to operating a fully digital and automated Gift Aid scheme in just two weeks!

ELF

ELF

Want to know more about Wil-U? Let’s talk

We’d love to know more about your charity and explore how Wil-U may be able to help

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