Skip to main content

Meet The Team

Customer Success

Richard Dorf Bitmoji

CEO

Richard 

75e5eb62-6269-492b-989d-dc834fd1e733
I love Japanese culture, language and food, especially cooking it. I once spent a month crossing the Sahara Desert (didn't find any Sushi though.)

 

Eve Penrice

Head of Customer Success

Eve 

Media (1)

I love experimenting with cooking & baking with the bonus of eating the results (when it isn't an epic fail). I also dabble in drawing and netball games (when I'm not parenting.) 

sticker (6)

Digital Content Creator

Victoria

happy stroll in meadow (3)-1

The documentary I made about my Grandpa's Dementia was showcased at a film festival in York, where I also did my degree. My dream is to one day move and live by the sea.

Customer Delivery & Development 

Chris hardy 2

Director of Operations

Chris

Chris Hardy

I completed my first marathon on October 15th 2023 and it took me 4h 41m, I now aim to run another one in 2025 and do it under 4h 15m.  My overall goal is to complete a 70.3 Triathlon before I am 50.

615d6e77-3169-41d6-be8e-190a5db6be56

Head of Service Delivery

Ilona

be26a330-ec5d-47e8-9311-9025ab03ef10

I have a black belt in kickboxing, I would love to visit the Galapagos Islands one day and I'm mostly fuelled by coffee

Hannah Mulligan

Head of Development

Hannah

Hannah 2

I enjoy going to watch my local ice hockey team play and occasionally go on road trips with my friends to watch away games. We've travelled to Scotland and Northern Ireland multiple times and I'd love to one day go to Canada to watch an NHL game.

grin smile

Change Manager

Matt

sticker
I enjoy photography, from experimenting with camera settings to editing. I’ve started learning guitar, and my collection is slowly growing on my living room wall! When I’m not working on photos or playing guitar, I’m usually out walking my dog, Bamboo.
sticker-1

Technical Operations Manager

Will

ellipses
I joined PXtech (Wil-U) in 2016. In my free time I enjoy baking, watching films, and playing video and board games.
nicky mo - QA

QA

Nicky

nicky mo 2-1
Since starting my career here at the helpdesk, I have been a part of many sides to the development of Wil-U. Outside of work, I like to play badminton whenever I can.
Kim Hoffman

Senior QA Tester

Kim

Kim 2
I've been with PXtech nearly 10 years! I love gaming and have 4 cats!
Nathe Sinfield

Business Analyst

Nathe

Nathe 2

Outside of being a Business Analyst for Wil-U, I enjoy writing and producing music for myself and others to ensure I stay creative.

790a45a1-73ab-4c9b-8ba5-7e57f2824305

Technical Architect

Chris

5c5aee1f-c705-4480-a0d0-1ca918e2371d
I enjoy baking and rock climbing
Shaun Kenny - Senior Developer

Senior Developer

Shaun

Shaun Kenny - Senior Developer

I have 21 years of experience as a Full Stack Developer, I love keeping up to date with the latest development technologies and deepening my development skills and knowledge.

facc2bd0-97fd-4fe3-aae6-d55760962f3b

Developer

Toby

6d7f021a-5bd5-45d3-b5a8-bfe127c22d63
It seems I’ve got a talent for picking hobbies that make my wallet weep. Warhammer, Medieval Reenactment, LARP, Airsoft—you name it, if it’s pricey and involves a good fight, I’m there. 
James Hawley

Junior Developer

James

 

James Hawley 2

I'm big into cycling while the weather is good, I'm part of a cycling club, we ride about 50 miles every Sunday, its can be really hard work but its good to get outside! 

Jake Swann

Service Technician

Jake

Jake 2
I like and keep reptiles. In my spare time, I enjoy playing TTRPG's. One day, I would like to visit Japan .
Rachel Wood

Service Technician

Rachel

Rachel 2

I would love to go to the Maldives for a long holiday, I enjoy photography as a hobby and I love spending time with my partner

Jack Morley

Service Technician

Jack

 

Jack 2

I have a master's in music production. With over 1 million plays on my tracks, I have been able to DJ around the UK and at a festival in Amsterdam.

Sam Brammer

Service Technician

Sam

Sam 2

I like spending time with my partner, drinking and gaming especially! 

Mark Allison

Service Technician

Mark

Mark Allison

I'm a Warhammer player who plans to paint them one day. Maybe. I studied Cybernetics at University. Give me a black coffee and a sea view and I'm happy.

Infrastructure

Matt Baker

Head of Infrastructure

Matt

Matt Baker 2

 In my spare time I enjoy designing and building things, tinkering with engines and electronics as well as racing a mini in the UK Autograss championships. I'm also a keen climber (bouldering and a little sport climbing)

AT - smiling

Network & Infrastructure Engineer

Arron

AT - watermelon slice

I would one day like to fix up and live in an old house in the middle of nowhere. I once worked as an ice cream man. I enjoy hyperbole.

Business Operations & Finance

amanda 2

Director of Finance

Amanda

amanda 3
I enjoy going on holiday, being outdoors, and socialising with family and friends. I also like to try and play golf (and attempt to not get hit by the balls at the same time).
Rebecca Caldicott

Company Administrator

Rebecca

rebecca fun

Want to know more about Wil-U?

We’d love to share more about our effective solutions

Schedule a personalised demo today and unlock a world of possibilities. Discover how our innovative solutions can transform your workflow, streamline processes, and elevate your success. Don't miss out—book your demo now and embark on a journey towards efficiency and excellence.

Check out these articles

End of Support for Windows 10: What It Means for Charity Retail

Microsoft’s upcoming transition could bring significant costs and disruptions to thousands of charity shops. Are you prepared for the impact?

St Giles increase Gift Aid signup by 98% with Wil-U!

Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an ...

Wil-U Helps RSPCA Charity Shops Nationwide

One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for ...

Hospice Shop Reporting

The EPOS You Need for your hospice shop reporting Here at Wil-U, we understand the importance of monitoring your hospice shop performance and we currently work with hospices such ...

What’s Involved In A Charity POS Demo?

Ever wondered how our Charity POS Demo works?

How To Make A Gift Aid Claim EASY!

When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And ...

Wil-U Go Beyond Charity EPOS Systems

Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution… ...

St Helena Hospice & Wil-U

When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and ...

Wil-U Solutions Continue to Lead the Way

Wil-U Solutions Continue to Lead the Way Wil-U Solutions are the fastest growing charity retail solution provider on the market… and we’ve taken the next step by inviting all our ...

A Charity EPOS System for everyone

Could a Wil-U Charity EPOS System be just what your shop needs?! It’s easy to get mind-blown by the possibilities of modern charity EPOS technology. With a smooth-talking salesman ...

How online selling is changing charity retail

In the wake of the biggest charity retail event of the year, we’re reflecting on one of its hottest topics. Online selling for charities .

How are charity shops coping with the influx of charity donations?

Since the reopening of shops earlier this year, there have been reports of increased donations and record sales being made. This is amazing for charities up and down the country. ...

Gift Aid for Charities: Keeping It Simple

Gift Aid can be challenging, there’s no denying it. Between labelling donations, all of the forms and explaining it to volunteers and customers multiple times a day – the time it ...

Event POS & Mobile Card Machines

Summer is finally here! I’m just peering outside to make sure the dreaded British summer rain hasn’t turned up, so far so good… Let’s talk about the much-needed charity events ...

Growing and Adapting with Martlets Hospice

When the pandemic was closing everything down, Martlets Hospice took the opportunity to completely transform their retail operation, improve the way they were working, and ...

Save the Children join a growing Wil-U family

We are delighted to announce that Save the Children are now part of the Wil-U family! They join Martlets Hospice, John Eastwood Hospice, Penny Brohn, Wakefield Samaritans and the ...

Wil-U is approved by HQP, The Care Procurement Specialists!

We’re super excited to announce that we are the only technology supplier approved by HQP, The Care Procurement Specialists! HQP are experts in procurement for the care sector, ...

Launching Volunteer Sign Up with the Charity Retail Association!

As part of Volunteer Week 2020, Wil-U have launched a volunteer sign-up system in partnership with the Charity Retail Association (CRA).

Implementing digital Gift Aid Sign Up with Oxfam

What sold us on PXtech was the people. They gave us really good advice, a great service and the team is extremely friendly and flexible. – Evelyn Dukes, Technology Programme ...

Improving Gift Aid with Guildford Samaritans

From sign up through to processing: Improving Gift Aid for Guildford Samaritans Guildford Samaritans work to assist anyone who’s struggling to cope by offering listening and ...