Blog

“What engages volunteers?” This was one of the very first questions asked of me on my return from maternity leave (once the obligatory discussions around sleep, or complete lack of, had come to an end). Within the charity retail sector, the topic of volunteer engagement is on everyone’s lips and, ...

When we started creating Wil-U we knew we wanted to try something different. Charities had been telling us for months that the outdated charity shop technology that was currently on the market wasn’t suitable. It was clunky, prone to breaking down and it was difficult and expensive to update. This ...

We’re going to be in Liverpool on 20-22 November at the Hospice UK National Conference! We’ll be showing off the latest Wil-U product, Connect. Visit us on stand 19 to find out more about Wil-U and see a demo!

Finding the right charity till solution can sometimes be a bit of a minefield. With so many options on the market to choose from and so many boasting the latest thingamajig, it can be difficult to know where to start. Here we’ve outlined some things we recommend you think about when choosing which ...

Online donating is increasing year on year yet the charity retail sector is still lagging when it comes to updating fundraising processes. It has been almost 20 years since the first online donation but this still makes up less than 10% of total fundraising for most charities.

When we created Wil-U, we thought long and hard about what would make it the best charity shop solution out there. We knew we wanted to make things easier for charities and create simple technology that didn’t cost an arm and a leg. We wanted to create a solution that could be built around a ...

About a year ago, a large UK charity came to us with issues around their retail Gift Aid sign up process. They told us that they had serious challenges with the paper sign up forms – they’re messy, hard to store, easy to lose and 25% of the time, the data was incorrect, illegible, or incomplete. ...

There are a lot of great small charities that sometimes don’t get the recognition they deserve due to the unique nature of their cause. To remind people everywhere that small doesn’t mean unimportant, we wanted to write about a few of the small things you might be forgetting that could make a big ...

With all the attention currently being paid to GDPR – compliance, consent, Data Protection Officers – it’s easy to lose track of the basics of data security. If you’ve made the leap into a more digital retail environment, or are thinking of doing so, you may be concerned to hear that charities are ...

Small charities face a “hurricane of change” according to the Facing Forward report by Lloyds Bank Foundation for England and Wales. The report calls for government, funders and larger charities to take action to help small charities in challenging times, echoing some of our own thoughts on the ...