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Our mission is to provide innovative technology that revolutionises how communities connect with charities.

We love innovating and challenging the traditional to help charities deliver on their purpose. From transformational Gift Aid solutions that take automation to a new high to maximise income and eliminate admin, to groundbreaking ways of driving sustainability. We constantly strive to find new ways of helping our customers so they can focus on what matters the most.

Wil-U was the first to bring the following to charity retailers:

  Self-service donor sign up for retail Gift Aid
  One-click HMRC Gift Aid claim
  All-inclusive subscriptions (hardware, software, and service)
  Interactive customer displays
  Real-time Business Reporting
  Plug and Play, self-install POS and Gift Aid sign-up station.

Your Success is our Success

We believe that every customer is a partner to be cherished not just for the first few months but for the long term and that is why we have a 98.5% renewal rate. We have formed the Wil-U Family, a network of charities that includes all of our customers, that not only guides the future of the Wil-U charity solutions and service but also provides mutual support that goes way beyond the technology.

An Employee-owned business

We believe in a business that is there for the benefit of everyone that works there. That is why Wil-U, which is part of the PXtech Group, is a company entirely owned by the employees who have a stake in the success of the business and its customers.

Our values

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Champion the Customer

We’re your biggest fans! What matters to our customers matters to us and we’ll always be there to cheer you on, come rain or shine.

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Be part of the crew

Our relationship doesn’t end when the contract is signed. We recognise a winning team relies on individual strengths coming together to make great things happen.

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Jump in and innovate

We love exercising our brains and never shy away from a challenge. Our mission is to find simple answers to your most complex problems.

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Why We Do What We Do

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We just managed a Saturday with absolutely no problems, everybody learning as they went and even those that were worried about a new till really like it!  So happy!

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Guildford Samaritans

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This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need!

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Martlets Hospice

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Completely painless!

Tynedale Hospice

Tynedale Hospice

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It was super easy to buy and very easy to set up. We took it out of the box, went through the steps and it all worked great. We started taking sales almost immediately!

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Drop Inn Armagh

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Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first but they’ve taken to it like a duck to water!

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Yorkshire Cancer Research

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We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.

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Save The Children UK

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We went from no Gift Aid to operating a fully digital and automated Gift Aid scheme in just two weeks!

ELF

ELF

Want to know more about our Retail & Fundraising systems? Let’s talk.

We’d love to know more about your charity and explore how Wil-U may be able to help.

Please fill out the form and one of our experts will contact you

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