Skip to main content

We are creating an easier
way to do good

Our mission is to provide innovative technology that revolutionises how communities connect with charities.

We love innovating and challenging the traditional to help charities deliver on their purpose. From transformational Gift Aid solutions that take automation to a new high to maximise income and eliminate admin, to groundbreaking ways of driving sustainability. We constantly strive to find new ways of helping our customers, so they can focus on what matters the most.

Wil-U was the first to bring the following to charity retailers:

  Self-service donor sign up for retail Gift Aid
  One-click HMRC Gift Aid claim
  All-inclusive subscriptions (hardware, software, and service)
  Interactive customer displays
  Real-time Business Reporting
  Plug and Play, self-install POS and Gift Aid sign-up station.

Your Success is our Success

We believe that every customer is a partner to be cherished not just for the first few months but for the long term and that is why we have a 98.5% renewal rate. We have formed the Wil-U Family, a network of charities that includes all of our customers, that not only guides the future of the Wil-U charity solutions and service but also provides mutual support that goes way beyond the technology.

An Employee-owned business

We believe in a business that is there for the benefit of everyone that works there. That is why Wil-U, which is part of the PXtech Group, is a company entirely owned by the employees who have a stake in the success of the business and its customers.

Our values

Champion_450x450_5thOct2018

Champion the Customer

We’re your biggest fans! What matters to our customers matters to us and we’ll always be there to cheer you on, come rain or shine.

Crew_450x450_5thOct2018

Be part of the crew

Our relationship doesn’t end when the contract is signed. We recognise a winning team relies on individual strengths coming together to make great things happen.

Innovate_450x450_5thOct2018

Jump in and innovate

We love exercising our brains and never shy away from a challenge. Our mission is to find simple answers to your most complex problems.

Why We Do What We Do

left-quote Created with Sketch.

We just managed a Saturday with absolutely no problems, everybody learning as they went and even those that were worried about a new till really like it!  So happy!

Samaritans-Guildford
Guildford Samaritans
left-quote Created with Sketch.

This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need!

Martlets_Hospice
Martlets Hospice
left-quote Created with Sketch.

Completely painless!

Tynedale Hospice
Tynedale Hospice
left-quote Created with Sketch.

It was super easy to buy and very easy to set up. We took it out of the box, went through the steps and it all worked great. We started taking sales almost immediately!

dropinn
Drop Inn Armagh
left-quote Created with Sketch.

Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first but they’ve taken to it like a duck to water!

Yorkshire_Cancer_Research
Yorkshire Cancer Research
left-quote Created with Sketch.

We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.

37
Save The Children UK
left-quote Created with Sketch.

We went from no Gift Aid to operating a fully digital and automated Gift Aid scheme in just two weeks!

ELF
ELF

Want to know more about our Retail & Fundraising systems? Let’s talk.

We’d love to know more about your charity and explore how Wil-U may be able to help.

Please fill out the form and one of our experts will contact you

Check out these articles

End of Support for Windows 10: What It Means for Charity Retail and How to Prepare

Microsoft’s upcoming transition could bring significant costs and disruptions to thousands of charity shops. Are you prepared for the impact?

St Giles increase Gift Aid signup by 98% with Wil-U!

Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an ...

Wil-U Helps RSPCA Charity Shops Nationwide

One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for ...

Hospice Shop Reporting

The EPOS You Need for your hospice shop reporting Here at Wil-U, we understand the importance of monitoring your hospice shop performance and we currently work with hospices such ...

What’s Involved In A Charity POS Demo?

Ever wondered how our Charity POS Demo works?

How To Make A Gift Aid Claim EASY!

When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And ...

Wil-U Go Beyond Charity EPOS Systems

Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution… ...

St Helena Hospice & Wil-U

When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and ...

Wil-U Solutions Continue to Lead the Way

Wil-U Solutions Continue to Lead the Way Wil-U Solutions are the fastest growing charity retail solution provider on the market… and we’ve taken the next step by inviting all our ...

A Charity EPOS System for everyone

Could a Wil-U Charity EPOS System be just what your shop needs?! It’s easy to get mind-blown by the possibilities of modern charity EPOS technology. With a smooth-talking salesman ...

How online selling is changing charity retail

In the wake of the biggest charity retail event of the year, we’re reflecting on one of its hottest topics. Online selling for charities .

How are charity shops coping with the influx of charity donations?

Since the reopening of shops earlier this year, there have been reports of increased donations and record sales being made. This is amazing for charities up and down the country. ...

Gift Aid for Charities: Keeping It Simple

Gift Aid can be challenging, there’s no denying it. Between labelling donations, all of the forms and explaining it to volunteers and customers multiple times a day – the time it ...

Event POS & Mobile Card Machines

Summer is finally here! I’m just peering outside to make sure the dreaded British summer rain hasn’t turned up, so far so good… Let’s talk about the much-needed charity events ...

Growing and Adapting with Martlets Hospice

When the pandemic was closing everything down, Martlets Hospice took the opportunity to completely transform their retail operation, improve the way they were working, and ...

Save the Children join a growing Wil-U family

We are delighted to announce that Save the Children are now part of the Wil-U family! They join Martlets Hospice, John Eastwood Hospice, Penny Brohn, Wakefield Samaritans and the ...

Wil-U is approved by HQP, The Care Procurement Specialists!

We’re super excited to announce that we are the only technology supplier approved by HQP, The Care Procurement Specialists! HQP are experts in procurement for the care sector, ...

Launching Volunteer Sign Up with the Charity Retail Association!

As part of Volunteer Week 2020, Wil-U have launched a volunteer sign-up system in partnership with the Charity Retail Association (CRA).

Implementing digital Gift Aid Sign Up with Oxfam

What sold us on PXtech was the people. They gave us really good advice, a great service and the team is extremely friendly and flexible. – Evelyn Dukes, Technology Programme ...

Improving Gift Aid with Guildford Samaritans

From sign up through to processing: Improving Gift Aid for Guildford Samaritans Guildford Samaritans work to assist anyone who’s struggling to cope by offering listening and ...